Frequently Asked Questions

You have questions, we have answers. You can find some of the most common questions & answers we get asked at our clinic below!

Our most common questions!

Every day our doctors and staff get asked questions by caring pet owners wanting to know more about our clinic and how to best take care of their pets. We’ve made this FAQ’s list to include questions that we get about pets as well as questions that we get about our pet clinics. Have a question you don’t see below? Give any of our veterinary clinics a call, and we’ll be happy to help you out.

Is it really necessary to bring my dog and/or cat in for a yearly comprehensive exam?

Comprehensive examinations are recommended AT LEAST annually to check for health issues that may not be apparent to owners. During a comprehensive examination, the veterinarian will examine your pet’s eyes, ears, skin, and hair coat, listen to their heart, and discuss any concerns you may have.

Does heartworm prevention and flea prevention need to be given year round?

Yes! Mosquitos and fleas are both present year-round across the United States, but especially in the Gulf Coast region where temperatures remain warm for much of the year. Heartworm incidence in this region is still very high making year-round heartworm prevention paramount.

When do I switch from puppy/kitten food to adult food?

Switching a puppy or kitten to adult food too early can cause obesity and gastrointestinal issues. We recommend switching to adult dog or cat food between 10-12 months.

How often do I need to bathe my dog?

If no skin condition is present, you can bathe your dog every 4-6 weeks.

We just found a stray pet. What should we do?

Check the pet for collar/tags. If none is present, feel free to drop by one of our offices to check the pet for a microchip. If no microchip is present, it is recommended that the pet be kept safe while you look for signs in the area found and post on/check websites such as Woodlands Online, Blue Pearl Pet Hospital, Montgomery County Animal Shelter, and Pet Harbor for lost pet listings that meet the description.

What diets do you recommend?
What is the difference between an annual exam and a bi-annual Wellness visit - and should I sign my pet up for a Wellness Package?

A veterinarian will examine the pet from head to tail during an annual exam, including eyes, ears, mouth, heart/lung sounds, skin/hair coat, etc. At this time, the veterinarian will discuss any concerns clients have as well as discuss any unknown issues noted during the exam. Some illnesses/medical concerns can be detected during a comprehensive pet exam, but more serious conditions might go undetected without proper testing and diagnostic treatment.

The Wellness Package includes additional tests and services above the annual pet exam at a discounted cost. These tests give us the ability to check the complete health of your pet, allowing us to identify any potential health problems before they become serious. Because the services and tests are discounted, it makes complete care more affordable. For this reason, we do recommend that our clients select the wellness package for their pets. To learn more about our Pet Wellness Packages, click here.

What dog and cat food brands do you recommend?

There are many great brands out there. The ones we recommend the most are based on years of results and healthy dogs and cats. It is recommended that pets are fed premium diets like Purina, Science Diet, Iams, and Eukanuba. Occasionally, prescription diets are recommended based on a pet’s specific needs. Our veterinarians will make these recommendations when appropriate.

Where do I take my pet in case of emergency?

If there is an emergency during business hours, simply call our closest location ahead of time, so we know what to expect and bring your pet in. If there is an emergency after hours, please take your pet to the BluePearl Pet Hospital and 24-hour emergency clinic. 

North Houston Veterinary Specialist →

Should I declaw my cat?

While we do not promote declawing of all cats, we recognize that there are certain times and situations that declawing may be necessary for the health and safety of the cat and family. In order to ensure the best outcome, we use Co2 laser or all declaws, keep them overnight for observation, and provide comprehensive pain control.

When do you need fecal samples, and why?

It is recommended that a fecal sample be provided at annual/wellness visits, new puppy/kitten exams, and when GI symptoms are present. Only tapeworms and roundworms are visible to the naked eye. On some occasions, diarrhea, vomiting, and weight loss are symptoms of intestinal worms, but many intestinal parasites go undetected without running intestinal parasite tests. Some intestinal parasites are zoonotic, meaning they are transmittable to humans making routine intestinal parasite testing important to the health of pets AND humans.

Office FAQs

How do I transfer my pets records from a previous clinic?

Simply call your previous vet and have medical records faxed or emailed to one of our offices. Should you have copies, you are welcome to drop them by one of our offices. Records can be faxed to 281-367-1760 or emailed to
clientsvcs@wallvet.com

Do you offer a senior citizen discount?

A 10% discount is extended to clients age 65 and over.

We would like to board our pet/s at your facility. What do we need to bring?

It is encouraged to bring your pet’s normal diet to avoid any stomach upset while boarding. Please bring all medications in labeled pill vials and provide detailed medication instructions at drop-off. We have plenty of bedding to keep your pet comfortable, but if you feel your pet would benefit from a small toy or blanket from home, feel free to bring it with them. Please label all belongings that will be dropped off with your pet. It is very important that you give yourself enough time to fill out our Boarding Form and necessary medication information for your pet at the time of drop-off. We want to make sure that your pet is being fed and being given their medications appropriately to ensure their good health while at our clinics.

Download Boarding Form→

What types of animals do you see?

Animal Clinics of The Woodlands welcomes all breeds of cats and dogs at any of our 3 locations.

Do I need an appointment for my pet to see a veterinarian?

We see patients by appointment. Walk-in appointments are welcome but kindly asked to wait until a time becomes available. Emergencies take priority, but a call ahead of time is appreciated to ensure we are equipped to manage your pet’s needs immediately on arrival.